Shipping policy

Shipping policy

 

Order processing

Orders are usually processed within 1-3 business days after payment is received excluding weekends and public holidays.

 

Australia shipping

Standard shipping within Australia is currently AUD 11. Standard shipping is free for orders of AUD 100 or more.

 

Express shipping within Australia is currently AUD 15.

 

Estimated delivery times

Standard shipping is usually estimated at 3-5 business days. Express shipping is usually estimated at 1-2 business days. Delivery times are estimates only and may vary depending on the carrier destination stock availability and other circumstances outside our control.

 

International shipping

International shipping options prices and availability may vary by destination and will be shown at checkout where available. Customers are responsible for any customs duties import taxes or local fees that may apply in their country.

 

Order tracking

If tracking is available for your order tracking details will be provided after the order has been shipped.

 

Incorrect delivery details

Please check your shipping address carefully before placing an order. We are not responsible for delays or lost parcels caused by incorrect or incomplete delivery details provided at checkout.

 

Questions

For shipping questions contact us at hello@collarzone.com.au or 0412343570.