Terms of service
Terms of service
Welcome to Collar Zone. By using our website or placing an order with us you agree to these terms.
Products and orders
Product descriptions prices and availability may change without notice. We reserve the right to refuse or cancel an order if there is an error in product information pricing availability or payment processing.
Payment
Orders must be paid in full at checkout using the payment methods available on our website.
Shipping and delivery
Shipping times are estimates only and may vary due to carrier delays stock availability weather customs or other circumstances outside our control.
Returns and refunds
Returns and refunds are handled according to our Return and refund policy. Nothing in these terms limits your rights under Australian Consumer Law.
Product use
Customers are responsible for choosing products that are suitable for their pet. Please check sizing fit and condition before use and supervise pets when using accessories.
Website content
All content on this website including text images branding and design belongs to Collar Zone or its licensors and may not be copied or reused without permission.
Contact
For questions about these terms contact us at hello@collarzone.com.au or 0412343570.
Business address
Collar Zone
149 Canterbury Road
Canterbury NSW 2193
Australia